USDC Checkout: always available.
Crypto checkout : Bitcoin & altcoin conversion temporarily unavailable : learn why.
Updated on 01 February 2024
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How to buy at De Louvois
Started in 2016, when one Bitcoin was worth a mere $500, and subsequently featured in prominent crypto press and media, De Louvois is the longest standing cryptocurrency-only social marketplace for premium items and assets, second only to defunct Bitpremier.com
Similar to platforms like Amazon and Etsy, our aim is to facilitate connections between buyers and sellers.
Specifically, we bring together crypto-friendly artists, creators, and businesses with users who prefer to make purchases exclusively with cryptocurrencies like Bitcoin, Ethereum, Monero, and more.
Our philosophy prioritizes privacy and discretion, following a "don't tell, don't ask" policy that aligns with the libertarian values of early adopters in the Bitcoin community.
In practice, we do not require KYC (Know Your Customer) on the buyer's side, and actively support the use of privacy coins like Monero.
Additionally, we are committed to going the extra mile by providing tailored privacy solutions upon your request or based on your suggestions.
Learn more about our company and mission first.
"So, how do I get started ?"
- 1 - Create an account
Membership applications are subject to review.
Prospective members should have an intermediate to confirmed level of cryptocurrency proficiency. If you're a beginner, we recommend becoming familiar with crypto before signing up. If you were referred by a member, please inform us.
- 2 - Find what you love
Explore shops and categories, chat with sellers before placing your order.
- 3 - Pay with crypto
Checkout directly using USDC or use our built-in conversion system to pay with Bitcoin, Ether, Monero and many more (*).
- 🚀 Bonus - Earn crypto rewards
Receive free Louvois Francs (LVF), our native cryptocurrency, when buying products, commenting on stories and products, and more (**).
(*) Escrow modalities may vary based on several factors such as ; buyer and/or seller location, item type, and listing type.
(**) The Louvois Franc ($LVF - Ethereum ERC-20) is the native cryptocurrency of De Louvois. Primarily used for placing stories/advertising on DeLouvois.com, LVF can be acquired through direct purchase, awarded as cashbacks to customers upon order completion, or simply given away as gifts, bonuses, surprises and overall interaction with our platform/marketplace.
USDC is a regulated and fully reserved cryptocurrency you can always exchange 1:1 for US dollars and which reserves are transparently held at regulated financial institutions with published monthly attestations. Learn more
Finding something you love
Unless stated otherwise, items listed for sale on De Louvois are offered by third-party sellers, and orders are fulfilled by them.
You can search for products using keywords or browse shops and categories.
Given the volatile nature of cryptocurrencies and the fact that blockchain transactions fees can fluctuate significantly, and because miscommunications and mishaps can occur, it is always advisable to contact sellers before placing orders to prevent misunderstandings leading to potentially expensive TX refund fees and other inconveniences.
This is why we've implemented a messaging system to facilitate communication between Buyers and Sellers.
If necessary, we can act as an intermediary when mandated by both parties : you may join us directly through Live Chat by clicking the Bell icon in the lower left corner.
Please note that we closely monitor direct messages, public comments, and support tickets. Any attempt to request personal information or encourage bypassing our checkout system via Private Messages or other methods will be treated as a scamming attempt and will lead to account termination and potential legal consequences.
We're committed to protecting our members. If you suspect any misuse, please report it through our Live Chat.
1 - Finding something you love
Click or hover on the ' Shop By' icon on the header to unroll the shopping menu.
You can browse items by ;
• Categories (image 1)
lets you filter items by date, price, availability, listing types and specifications.
• Shops (image 2)
Each vendor has its own shop, example : French crypto friendly street artist Shoot The Bank.
delouvois.com/shop/shoot-the-bank/
Not inspired yet ? You can visit our homepage to check out our team's monthly selection of items that they liked.
Lastly, newest items will appear as a scrolling feed at the bottom of the homepage.
2 - Understanding listing types
Sellers have the choice to publish two different types of listings on De Louvois : "Buy Now" and "On Demand". Each has its own specificities.
• Buy Now Listings (image 1)
Items listed as "Buy Now" can be directly added to your Cart and purchased immediately.
It is still advisable to contact the seller to confirm item availability to avoid potentially costly refund TX fees (blockchain transactions fees can fluctuate significantly).
Ex ; digital and physical artworks, luxury watches, fashion items and so on.
• On Demand Listings (image 2)
These listings requires you to initiate contact with the seller via our Messaging system to confirm logistic details and / or negotiate terms.
Once an agreement is made, the seller will provide you with a Custom Invoice.
Think of Custom Invoices as placeholder products that enables you to add negotiated deals to your Cart, and proceed with the purchase as you would with any "Buy Now" item.
Ex ; real estate, cars, unique or customizable pieces, as well as items marked as "Best Offer or "Price on Request".
3 - Contacting the seller
You can reach out to a seller directly from Product Pages using the "Contact" button.
Additionally, Shop Pages and Public Profiles feature "Contact" buttons as well.
Please note that all communication must occur within our platform to ensure our ability to assist in resolving any potential issues.
• Confirming availability (image 1)
It is still best practice to contact the seller to confirm item availability to avoid potentially costly refund TX fees (blockchain transactions fees can fluctuate significantly).
Ex ; digital and physical artworks, luxury watches, fashion items and so on.
• Receiving a Custom Invoice (image 2)
In this example, we are requesting a custom invoice for an item, while inquiring about shipping costs.
The seller quickly confirmed availability and sent an invoice link which you can click to add the item to your cart.
If you encounter challenges in reaching an agreement or closing a deal, don't hesitate to click the bell icon in the lower left corner and reach out to us for assistance. Facilitating smooth communication is our responsibility.
After finding an item you love and adding it to your cart, let's move on to the next step in this guide : making a payment for your order.
Paying for an order
In our previous section, 'Finding something you love - Section 3', we explained the process for both 'Buy Now' and 'On Demand' listings. Regardless of your choice, you'll be directed to our 'Checkout' page to select a cryptocurrency payment method that suits your needs.
**Disclaimer:** Our platform is designed for users with a good understanding of cryptocurrencies. Please be aware that we cannot recover funds sent to incorrect addresses or blockchains, and you should be mindful of fluctuating transaction fees.
The cryptocurrency landscape is ever-changing, including its regulatory aspects. This sometimes necessitates changing our third-party conversion services to balance privacy and usability. We've discontinued partnerships with providers that don't align with our commitment to privacy and ease of use, such as those delisting privacy coins or enforcing stringent KYC rules.
For stability and to minimize transaction fees, we recommend using USDC Stablecoins. Alternatively, you can use third-party services to pay with cryptocurrencies like Bitcoin or Monero, which will be converted to USDC during checkout for an additional fee determined by the chosen service. All refunds are processed exclusively in USDC.
1 - Choosing your checkout method
Once you have added an item or an invoice to your ' Shopping Bag' , just click on the icon and select Checkout.
Remember, you can only order item(s) from one store at once.
You will be redirected to the checkout page.
• Enter a shipping address
Upon entering your preferred shipping address, you will be presented with available shipping options from the store you are purchasing from. If no shipping options appear, it indicates that the seller does not offer shipping to your location.
In such cases, you can reach out to the seller via private message or contact us directly using the Bell icon in the lower right corner to explore possible arrangements.
Please be aware that On Demand invoices include shipping costs in the total price.
• Choose a payment method
Select your payment method for this order: directly with USDC Stablecoins, or using regular cryptocurrencies via our third-party cryptocurrency converters.
Please note that incoming crypto payments will be converted to USDC stablecoins for a small fee, which will be detailed on the third-party's payment page.
Be aware that while the USDC option is always available, we occasionally need to update or temporarily suspend our third-party conversion services. This may result in these options being unavailable for a short period.
2 - Sending your coins
Please note that you do not need to sign up for any of our third-party payment providers.
• USDC Checkout via Coinbase (images 1 & 2)
Items listed as "Buy Now" can be directly added to your Cart and purchased immediately.
It is still advisable to contact the seller to confirm item availability to avoid potentially costly refund TX fees (blockchain transactions fees can fluctuate significantly).
Ex ; digital and physical artworks, luxury watches, fashion items and so on.
• Crypto & Altcoin checkout via Coinpayments (image3)
These listings requires you to initiate contact with the seller via our Messaging system to confirm logistic details and / or negotiate terms.
Once an agreement is made, the seller will provide you with a Custom Invoice.
Think of Custom Invoices as placeholder products that enables you to add negotiated deals to your Cart, and proceed with the purchase as you would with any "Buy Now" item.
Ex ; real estate, cars, unique or customizable pieces, as well as items marked as "Best Offer or "Price on Request".
3 - Receiving your order summary
You can reach out to a seller directly from Product Pages using the "Contact" button.
Additionally, Shop Pages and Public Profiles feature "Contact" buttons as well.
Please note that all communication must occur within our platform to ensure our ability to assist in resolving any potential issues.
• Order successfully placed (image 1)
It is still best practice to contact the seller to confirm item availability to avoid potentially costly refund TX fees (blockchain transactions fees can fluctuate significantly).
Ex ; digital and physical artworks, luxury watches, fashion items and so on.
• Confirmation email (image 2)
In this example, we are requesting a custom invoice for an item, while inquiring about shipping costs.
The seller quickly confirmed availability and sent an invoice link which you can click to add the item to your cart.
If you encounter challenges in reaching an agreement or closing a deal, don't hesitate to click the bell icon in the lower left corner and reach out to us for assistance. Facilitating smooth communication is our responsibility.
4 - Tracking your order
You can reach out to a seller directly from Product Pages using the "Contact" button.
Additionally, Shop Pages and Public Profiles feature "Contact" buttons as well.
Please note that all communication must occur within our platform to ensure our ability to assist in resolving any potential issues.
• Monitoring order updates in your Notification Center (image1)
It is still best practice to contact the seller to confirm item availability to avoid potentially costly refund TX fees (blockchain transactions fees can fluctuate significantly).
Ex ; digital and physical artworks, luxury watches, fashion items and so on.
• Receiving tracking update emails (image 2)
In this example, we are requesting a custom invoice for an item, while inquiring about shipping costs.
The seller quickly confirmed availability and sent an invoice link which you can click to add the item to your cart.
If you encounter challenges in reaching an agreement or closing a deal, don't hesitate to click the bell icon in the lower left corner and reach out to us for assistance. Facilitating smooth communication is our responsibility.
After finding an item you love and adding it to your cart, let's move on to the next step in this guide : making a payment for your order.
Your LVF Rewards wallet
Louvois Francs (LVF) power the De Louvois ecosystem and unite our community members around a common purpose. LVF, an Ethereum ERC-20 token, serves as the native cryptocurrency of De Louvois.
Its primary use is for placing stories and advertising on DeLouvois.com
When you purchase an eligible item, you earn Louvois Francs as cashback rewards.
You can view which items are eligible and the number of coins you'll earn for each item listed below its price. Additionally, you can preview your earnings during the checkout process.
Once you complete a purchase (meaning you've paid, received the item, marked it as received, and the seller closes the sale), you'll receive a notification confirming the arrival of your coins in your wallet.
1 - Finding your wallet
Access your wallet by clicking on your profile picture / My Wallet, or navigate directly to "My Wallet"
delouvois.com/wallet
2 - Withdrawing your coins
Inside your wallet, you'll find an option to initiate coin withdrawals.
Please be aware that due to the high Ethereum transaction fees, automatic withdrawals are temporarily disabled.
Feel free to contact us via email, and we'll handle your coin withdrawals on a case-by-case basis.
3 - How to earn more
There are various ways to accumulate more Louvois Francs (LVF), including commenting on stories and products, leaving customer reviews, publishing stories, engaging in our affiliate programs, and occasional gifts, bonuses, surprise drops, and interactions with our social marketplace.
Cashback rates, reward amounts for different actions, and completed tasks can vary.
This information will be regularly updated on the "Louvois Francs" page, where you can engage in discussions with other members and seek answers to your questions.
Additionally, this is where we'll announce temporary contests, gifts, loot/drops, and general updates regarding the LVF project.
delouvois.com/franc
Cancellations, returns & refunds
As a marketplace, De Louvois functions primarily as an intermediary, facilitating connections between buyers and sellers. In this role, we respect the autonomy of our sellers and do not impose specific cancellation, return, or refund policies on them.
Ultimately, the final terms are determined by the sellers to align with their operational needs and to cater to your crypto shopping experience.
- Seller-Defined Policies:
Each seller on De Louvois is responsible for setting their own cancellation, return, and refund policies. These terms are typically listed under each product description or can be found on the seller's individual shop page. We encourage buyers to review these policies carefully before making a purchase to understand the terms clearly. - Using Our Crypto Payment System:
If you choose to use our Crypto payment system for your purchase, you have the option to report any issues directly within your Account under the corresponding order. This feature is designed to streamline the process and ensure that your concerns are addressed promptly. - Direct Assistance Through Concierge Service:
In cases where communication between the buyer and the seller becomes challenging or breaks down, our concierge service is here to help. We provide this support to facilitate dialogue and assist in finding a resolution. - Transactions Outside Our Marketplace:
For buyers and sellers who opt to conduct transactions outside the De Louvois platform, our ability to assist is limited. While we wish you a smooth transaction, our support in these scenarios can only extend so far. We strongly recommend using the safeguards and services provided through our platform for the best experience and support. - Refunds in USDC:
It's important to note that any refunds processed through our platform will be handled exclusively in USDC. This policy is in place to protect both parties from the volatility of cryptocurrency markets and to streamline the refund process.
1 - Submit a support ticket
Need assistance with your order or have questions for the seller? Submit a support ticket to directly communicate with them.
This is your go-to option for any queries or concerns related to your purchase, ensuring a smooth and transparent interaction with the seller."
Access your orders by clicking on / My Orders, within your Account Page, or navigate directly to "My Orders"
delouvois.com/account/orders
2 - Request private support
For discreet assistance or inquiries where you prefer confidentiality, request private support.
This option allows you to communicate directly with our team, without the seller's knowledge. We're here to help with any sensitive issues or special requests you might have
Troubleshooting
If you have questions about a specific order or general inquiries, don't hesitate to reach out.
You can use our live chat, send an email to [email protected], or connect with us on social media.
Live Support
Instagram
LinkedIn
Bitcointalk
Telegram
YouTube
Additionally, feel free to ask questions and engage with us and other users in the Comments Section below.
This space is exclusively reserved for general questions regarding the buying process on DeLouvois.com
Please do not post any sensitive or confidential information regarding specific orders.
Order-specific inquiries should be directed to the concerned Seller.
If you have a problem with a Seller, please consult us immediately through our Live Support.
This space is exclusively reserved for general questions regarding the buying process on DeLouvois.com
Please do not post any sensitive or confidential information regarding specific orders.
Order-specific inquiries should be directed to the concerned Seller.
If you have a problem with a Seller, please consult us immediately through our Live Support.
good to know
Anyone else having issues with Binance withdrawals ?
they fixed it