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In the ever-evolving landscape of cryptocurrency, we are committed to navigating the complexities of its regulatory framework to ensure a balance between privacy and ease of use for our users. As part of this commitment, we sometimes need to make adjustments to our third-party conversion services.
Recently, we’ve decided to temporarily suspend our collaboration with CoinPayments due to their new KYC (Know Your Customer) requirements. This decision aligns with our ongoing effort to protect user privacy and maintain the integrity of our platform. Over time, we have parted ways with several third-party payment providers, especially those that have delisted privacy coins like Monero or introduced stringent KYC policies that we find excessive.
Our priority is to uphold the values that resonate with our community, and we will continue to disengage from services that diverge from these principles.
What does this mean for you? For now, Bitcoin and altcoin conversion services will be unavailable, and we anticipate resuming these services around April 2024, possibly with CoinPayments or another provider that aligns with our standards. However, this change does not affect the availability of USDC Stablecoins for transactions. Buyers can continue to make payments using USDC, and sellers will receive payouts in USDC as usual. Refunds for buyers and payouts for sellers will also be processed in USDC during this period.
We understand that these changes might be inconvenient for some, but we assure you that these decisions are made with the best interest of our community in mind. We appreciate your understanding and support as we navigate these changes together.
Thank you for being a part of our journey.
The De Louvois team.